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The Multiplexing Audit

⚖️ Licensing & APIM20 min650 BASE XP

Commercial Compliance

Microsoft identifies Multiplexing as the use of a single licensed account to bridge data access for hundreds of unlicensed users. In the 2026 agentic world, this is prevented via Agentic Capacity Subscriptions. Instead of licensing 'Seats', enterprises license 'Work Units'. This ensures that the massive compute requirement of agents is financially aligned with the value they provide, preventing the 'Empty Seat' loss for the provider.

SYNAPSE VERIFICATION
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Which scenario triggers a 'Multiplexing' violation?
Automated backups
Building an external web portal where 1,000 users interact with Dataverse via a single licensed 'Bridge' account
Sharing screen
Offline mode
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The Multiplexing Audit | Licensing & APIM — Power Platform Academy